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Welcome to ScrubsProducts.com, your destination for professional-grade skincare solutions. These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium products including Blemish Solutions, Detoxifying treatments, Hydrating & Repair serums, Lifting and Firming therapies, Peels, and Scrubs & Exfoliators.

1. Acceptance of Terms

By accessing and using ScrubsProducts.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.

2. Website Use and Intellectual Property

2.1 User Responsibilities

  • You agree to use this website for lawful purposes only
  • You must provide accurate information when creating an account or making purchases
  • You are responsible for maintaining the confidentiality of your account credentials

2.2 Intellectual Property

All content on ScrubsProducts.com, including text, graphics, logos, product formulations, and images, is our property or licensed to us and protected by international copyright laws. Unauthorized use may violate copyright, trademark, and other laws.

3. Product Information

3.1 Product Descriptions

We take care to accurately describe our clinical-grade skincare solutions. However, we cannot guarantee that product descriptions or other content are error-free, complete, or current. Colors may appear slightly different due to monitor variations.

3.2 Professional Use

Our products are formulated for professional results. We recommend consulting with a skincare professional before using our Peels, Exfoliators, or intensive treatments if you have sensitive skin or medical conditions.

4. Ordering and Payment

4.1 Order Process

  • All orders are subject to product availability
  • We reserve the right to refuse or cancel any order for any reason
  • You will receive an order confirmation via email

4.2 Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal. All transactions are processed securely, and we do not store your complete payment information.

4.3 Pricing

Prices are listed in US dollars and subject to change without notice. We are not responsible for typographical errors regarding pricing.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information once your order ships.

5.2 Shipping Options

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

5.3 Delivery Areas

We ship worldwide except certain Asian and remote regions. Delivery times are estimates and may vary due to customs processing.

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return policy from the delivery date. To be eligible:

  • Products must be in original, unopened packaging with seals intact
  • Non-returnable items include opened Blemish Solutions treatments and used Peels & Exfoliators

6.2 Return Process

  1. Email our team at [email protected] within 15 days of delivery
  2. Package items securely in original packaging with documentation
  3. Ship to: ScrubsProducts Returns, 3242 Jennifer Lane, Raleigh, NC 27601 USA

6.3 Refunds

  • Processed within 3-5 business days after return approval
  • Issued to original payment method
  • Original shipping fees are non-refundable

6.4 International Returns

For global customers (excluding certain Asian and remote regions):

  • Mark package as “Returned Goods” to avoid customs fees
  • Original shipping and return shipping costs are non-refundable
  • Allow additional 5-7 business days for processing

7. Liability Limitations

7.1 Product Use

ScrubsProducts shall not be liable for any adverse reactions or improper use of our skincare solutions. Always follow product instructions and conduct a patch test before full application.

7.2 Website Operation

We strive to maintain uninterrupted service but cannot guarantee our website will always be available or error-free. We reserve the right to modify or discontinue service without notice.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, USA, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance of the modified Terms.

11. Contact Information

For questions about these Terms or our professional skincare solutions:

Email: [email protected]
Address: 3242 Jennifer Lane, Raleigh, NC 27601 USA